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Frequently Asked Questions

• Q: Do you offer Tool hire?
  A: Yes. We offer tool hire from our Station Road location, with equipment available for DIY, construction and landscaping projects. Tool hire is available within a 25 km of Loughrea.
• Q: Do you open on a Sunday?
  A: No we open 6 days a week, closed on a Sunday
• Q: Do you offer Click & Collect?
  A: Yes. Click & Collect is available on thousands of products across our website and is free of charge. Once your order is ready, we'll send you a text message or email with collection details.
• Q: How soon can I collect my Click & Collect order?
  A: Many Click & Collect orders are ready within a few hours. Please wait until you receive your collection confirmation before travelling to the store.
• Q: Can someone else collect my Click & Collect order?
  A: Yes. The person collecting your order will need your order details and collection confirmation.
• Q: Do you deliver throughout Ireland?
  A: Yes. We deliver nationwide across the Republic of Ireland.
• Q: How long does delivery take?
  A: Most orders are delivered within 3–5 working days. Large appliances, furniture and other bulky items typically take 5–10 working days, depending on the product and delivery location.
• Q: How much does delivery cost?
  A: We offer free standard delivery on many orders over €100. Delivery charges for larger or bulky items vary depending on your location and the product ordered. Simply enter your Eircode at checkout to view the delivery cost for your order.
• Q: Do you offer local delivery around Loughrea?
  A: Yes. We offer local delivery within a 20 km radius of Loughrea. If your Eircode falls within our local delivery area, the Local Delivery option will be available at checkout.
• Q: What is your returns policy?
  A: If you've changed your mind, you can return most unused items in their original packaging within 14 days. If an item arrives damaged or faulty, please contact us as soon as possible at websales@beattys.ie and we'll help resolve the issue.
• Q: Do you deliver large appliances?
  A: Yes. We deliver a wide range of large appliances, including washing machines, tumble dryers, dishwashers, refrigerators, freezers and cookers throughout Ireland.
• Q: Can you take away my old appliance?
  A: Yes. We offer an appliance recycling service when purchasing a replacement appliance. This must be requested at the time of ordering, as it may affect the delivery service used for your order.
• Q: What payment methods do you accept?
  A: We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, Klarna and Humm, giving you a range of secure payment options online and in-store.
• Q: Do you offer Buy Now Pay Later?
  A: Yes. We offer Klarna and Humm on eligible purchases, allowing you to spread the cost of your order. For more information: • Klarna: https://www.beattys.ie/pages/klarna • Humm: https://www.beattys.ie/pages/humm-buy-now-pay-later-with-humm
• Q: Is this item in stock?
  A: Our website stock levels are updated regularly and reflect stock across both our online store and physical locations. If an item is showing as out of stock, it is currently unavailable to buy. If you need assistance, contact our team and we'll be happy to suggest a suitable alternative where available.
• Q: Do you stock spare parts and accessories?
  A: Yes. We stock a range of spare parts and accessories for electrical products, appliances and gardening equipment.
• Q: Do you price match?
  A: We work hard to offer competitive pricing across our range. If you've found the same product elsewhere, contact our team and we'll review it.
• Q: How can I contact Beattys?
  A: You can contact our team by phone, email or by visiting our stores in Loughrea, Co. Galway. Phone: (091) 841 403 Email: websales@beattys.ie

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